Privacy Policy

1. Information We Collect

We collect personal information only when you voluntarily provide it to us. This happens primarily when you:

• Submit a contact or estimate request form on our website
• Call or email us directly
• Interact with embedded third-party tools on our site (such as our contact form provider)

The personal information you may provide includes:

• Full name
• Phone number
• Email address
• Property address or service location
• Details about your fence project or service request

2. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by our hosting provider or analytics tools. This may include:

• Your IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL (the page that brought you to our site)
• Device type (desktop, mobile, tablet)

This information is used in aggregate form to understand how visitors interact with our website. It is not used to personally identify you.

3. Cookies

Our website may use cookies - small text files stored on your device - to help the site function properly and to understand how it is being used. Cookies may be set by us or by third-party services embedded on our pages, such as analytics tools or our contact form provider.

Most web browsers allow you to control cookies through your browser settings. You can choose to block or delete cookies at any time. Disabling certain cookies may affect the functionality of some features on our site, such as the contact form.

4. How We Use Your Information

We use the information you provide to:

• Respond to your estimate requests and inquiries
• Schedule on-site visits and project consultations
• Provide you with a written quote or proposal
• Communicate about your project during and after service
• Improve our website and the way we serve customers

We do not use your personal information for automated decision-making or profiling. We do not sell your contact information to third parties for marketing purposes.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers: We may share information with third-party tools and platforms that help us operate our business, such as our contact form provider. These providers are bound by their own privacy policies and are not authorized to use your information for any purpose other than providing their services to us.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal process.
• Business transfers: In the unlikely event that our business is sold or merged, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information for as long as it is needed to fulfill the purpose for which it was collected - typically the duration of your project plus a reasonable period afterward for follow-up and record-keeping. If you would like us to delete your information sooner, you can request that at any time by contacting us at the email below.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information. As a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we have collected about you
• Request that we delete your personal information
• Opt out of the sale of your personal information (we do not sell it)
• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us at quotes@indiofence.com. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to external websites or embed third-party tools. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies before providing any personal information.

9. Security

We take reasonable steps to protect the information you provide from loss, misuse, and unauthorized access. Our website is served over HTTPS. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security and encourage you not to share more personal information than is necessary to request our services.

10. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has submitted personal information through our site, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: